Service Hotline: +86 4006196063

HomeNews CenterFosun Diagnostics continuously upgrades the user service experience of F-i3000 with user as the center!

Fosun Diagnostics continuously upgrades the user service experience of F-i3000 with user as the center!

2022-05-03

图片8.png


With the deepening of the medical reform process in China and the continuous improvement of public health awareness, the demand for medical services continues to grow rapidly. The implementation of the national three-child policy, the increasingly serious aging of the population and the increase in the incidence of chronic diseases and diseases also put forward higher requirements for clinical diagnosis and treatment. Faced with such a huge and growing demand for medical services, many large hospitals, third parties and physical examination centers in China have undertaken overloaded medical testing.


As an important part of medical testing, in vitro diagnosis provides a reliable basis for disease screening, diagnosis, treatment monitoring, prognosis assessment, etc., and helps clinicians to formulate more effective individualized treatment regimens for patients. However, at present, the laboratory still faces a series of problems such as insufficient batch speed, insufficient reagent channels, unstable reagents, insufficient emergency test speed, large demand for blood samples and untimely after-sales service. In order to further meet the working requirements of the current situation and better serve the clinical, third-party testing center and physical examination center, the Chemiluminescence Immunoassay Analyzer F-i3000 of Fosun diagnostics has been marketed and is mainly used for high-throughput immunoassay. Advantages such as faster testing speed and more timely after-sales service can effectively help the laboratory to improve testing efficiency and ensure testing quality.


图片9.png


High-throughput Immunoassay can meet the demand of high-load testing in the laboratory

For the Laboratory Department and large laboratories, time is the capacity, and the test efficiency is proportional to the continuous working time of the test equipment. F-i3000 suitable for high-throughput immunoassay: A single module can provide 30 reagent channels, support simultaneous analysis of 30 test items, and realize non-stop loading of kits, saving the laboratory the time cost to the greatest extent; the test speed of routine samples reaches 240 test/h, and the flexible expansion of 1-4 modules can be achieved to meet various needs of the laboratory; the speed of 960 test/h provides the laboratory with high-throughput immune integrated solution. The report result of the first emergency sample can be obtained in 13 min at the fastest speed; the maximum sample loading number can be 240 and the longest off-machine time can be up to 4 h; visual consumable management, and automatic switching of two substrate solutions and washing solution save the laboratory labor cost and improve the test rate.


High-quality after-sales service team escorts the laboratory

With the continuous improvement of economic development, the clients are no longer satisfied with the basic product needs, but pay more attention to personalized and friendly product services. Based on the concept of [Client-centered], Fosun diagnostics pays more and more attention to the appeal and feeling of the client, always pays attention to the change of the client's demand, and promptly and efficiently solves different problems encountered by the client, so as to not only reassure the client of products used, but also satisfy the client with services, thus meeting their changing after-sales service demand.


As a typical high-quality customer, a testing center in Jiangxi has carried out tumor and thyroid function test packages on the F-i3000 equipment, with a daily sample size of 20,000. In order to maintain the normal operation of the daily work and ensure the normal operation of the instruments, we have linked 7 instruments separately and differently and matched them into 2-inline-combinations according to the test items. The powerful processing capabilities enable the 7 instruments to complete tests in 20,000 sample size per day with guaranteed quality and quantity. After-sales engineers are stationed by turns with an alternate and timely after-sales service system for the purpose only to ensure that the most real and accurate test results are exhibited to clients while ensuring that the occasional instrument failure can also be troubleshot at the first time on the spot and providing a real sense of escort for laboratories!


As science, technology and innovation are vigorously promoted in China, the rapidly developing IVD industry is also facing great challenges. F-i3000, an independent intellectual property of Fosun Diagnostics, enables it to gain additional trust from customers through its high-quality products and timely and reliable services.


图片10.png